Privacy Policy

Privacy Policy (Lisslux)

Last updated: March 6, 2026

At Lisslux, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or place an order.

By using our website, you agree to the practices described in this policy.

1) What We Collect

Information you provide

  • Name, email address, phone number (if provided)

  • Shipping and billing address

  • Order details (products purchased, order history)

  • Customer support messages and communication

Information collected automatically

  • Device and browser information (e.g., IP address, device type, browser type)

  • Usage data (pages viewed, time spent, clicks)

  • Approximate location (based on IP address)

Payment information
Payments are processed securely by third-party payment providers. We do not store full payment card details on our servers.

2) How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations, shipping updates, and customer service messages

  • Provide support and resolve issues

  • Prevent fraud and keep our store secure

  • Improve our website, products, and customer experience

  • Send marketing emails only if you choose to subscribe (you can unsubscribe anytime)

3) Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Make the website work properly (essential cookies)

  • Remember preferences (functional cookies)

  • Understand website performance and usage (analytics cookies)

  • Support advertising and retargeting (advertising cookies)

You can manage cookies through your browser settings. Some features may not work properly if you disable cookies.

4) Who We Share Information With

We only share your information when necessary to operate our store, such as with:

  • Payment providers (to process payments)

  • Shipping and delivery carriers (to deliver your order)

  • Order fulfillment partners (to pack and ship your order)

  • Analytics and advertising partners (to measure performance and show relevant ads)

We do not sell your personal information.

5) International Processing

Because we work with fulfillment and service providers, your data may be processed outside Sweden/EEA in some cases. When this happens, we take steps to ensure appropriate safeguards are in place.

6) Data Retention

We keep your personal information only as long as necessary to:

  • fulfill orders and provide support

  • comply with legal, tax, and accounting obligations

  • prevent fraud and enforce our policies

7) Security

We use reasonable technical and organizational measures to protect your information. However, no online transmission or storage method is 100% secure.

8) Your Rights (GDPR)

If you are in the EU/EEA (including Sweden), you have rights to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion (in certain cases)

  • object to or restrict certain processing

  • request data portability

  • withdraw consent for marketing at any time

To exercise any of these rights, contact us using the details below.

9) Marketing Preferences

If you subscribe to our emails, you can unsubscribe anytime by using the link in our emails. You will still receive essential order-related messages.

10) Children’s Privacy

Our store is not intended for children under 13, and we do not knowingly collect personal data from children.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12) Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:
johan.salwork@gmail.com